Clear data practices for a better workspace experience.

This Privacy Policy applies to information collected through the ErgoVora website, online store, customer support interactions, order activity, promotional subscriptions, and related digital services. It does not apply to third-party websites or services that we do not own or control.

We may collect personal information such as name, email address, phone number, billing address, shipping address, account information, order details, product preferences, support messages, discount and subscription activity, and other information you choose to provide.

When you use our website, we may automatically collect information such as IP address, browser type, device type, operating system, referring page, pages viewed, session activity, approximate location, cookie identifiers, and performance information. This helps us operate, secure, and improve the website.

ErgoVora may use cookies, pixels, tags, and similar technologies to support website functionality, remember preferences, analyze performance, measure marketing activity, improve checkout flow, and help protect against fraud. You may adjust cookie controls through your browser settings, but some website features may not work correctly if cookies are disabled.

• To process, confirm, ship, and manage orders.
• To provide customer support and respond to requests.
• To manage returns, exchanges, refunds, and order issues.
• To personalize and improve the website experience.
• To send service messages, policy updates, and order communications.
• To send marketing communications when permitted.
• To protect the website, prevent fraud, and enforce store policies.
• To comply with legal, tax, accounting, and regulatory obligations.

Payments are processed through secure third-party payment providers. ErgoVora does not store full payment card numbers. We may receive limited payment-related information, such as payment status, transaction confirmation, billing details, and fraud prevention signals, as needed to complete and manage purchases.

We may share information with shipping carriers, fulfillment providers, order management platforms, and related service providers so they can process, ship, deliver, track, and support your order. Shared information may include name, shipping address, contact details, product details, and delivery instructions.

We may share information with trusted service providers that help operate our website, process payments, host data, analyze performance, provide customer support, send communications, prevent fraud, manage promotions, or maintain business records. These providers are expected to use information only for the services they provide to us.

If you subscribe to email communications, we may send product updates, store announcements, special offers, and promotional messages. Email subscribers may receive an automatic 15% storewide discount after successful subscription. Selected promotional products may also receive an automatic 20% discount when active. You can unsubscribe from marketing emails at any time through the unsubscribe link in the email.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order management, customer support, legal compliance, accounting, security, dispute resolution, and business recordkeeping. Retention periods may vary depending on the type of information and applicable requirements.

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Customers should use strong passwords, keep account details private, and contact us if they believe their account or order information may be at risk.

Depending on your location, you may have the right to request access to your personal information, correction of inaccurate information, deletion of certain information, restriction or objection to certain processing, portability, and withdrawal of consent where processing is based on consent. We may need to verify your identity before completing a request.

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, correct, delete, and limit certain uses of personal information. ErgoVora does not knowingly sell personal information in the traditional sense. Certain analytics or advertising technologies may be considered sharing under applicable law, and you may contact us for privacy-related assistance.

ErgoVora is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

ErgoVora is operated from the United States. If you access the website from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate. Privacy laws in these locations may differ from those in your region.

Our website may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party sites. Please review the privacy policies of any third-party service you choose to use.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or store operations. The updated version will be posted on this page with a revised last updated date. Continued use of the website after updates means the revised policy applies.